Frequently Asked Questions
Quick answers to common questions
What age group are your ride-ons suitable for?
Our products range from 1 to 8+ years depending on the model. Each product listing includes recommended age range and weight capacity.
Do you offer home delivery?
Yes! We deliver only within Agra. Free delivery is available on orders over ₹5,000.
What payment methods do you accept?
We accept Cash on Delivery (COD) and online payments via Razorpay — including UPI, credit/debit cards, and net banking.
How long does delivery take?
Most orders within Agra are delivered within 1–3 business days.
Which pincodes do you serve?
Only serviceable Agra pincodes are accepted at checkout. If your pincode is not in our list, we cannot deliver.
Can I return a product?
Yes, we offer easy returns within our return policy window. Please see our Return Policy page for full details.
Are the batteries included?
Most battery-operated ride-ons include a charger. Battery specifications are listed on each product page.
How do I track my order?
Use our Track Order page with your order number and phone number, or log in to your account to view order history.